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Microsoft Lync Server & OCS

Migration, Administration, Reporting & Diagnostics

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Rely on Quest to simplify migrations, maximize the performance, ensure the availability and decrease the management complexity of Microsoft Lync Server 2010 and Office Communications Server (OCS).

With more than 10 years of experience managing millions of mailboxes and users, Quest has the expertise to help you prove that Microsoft Lync Server and OCS are delivering their intended business results.

Quest solutions for Microsoft Lync Server and OCS
enable you to:

  • Migrate with ZeroIMPACT from IBM Lotus Sametime
  • Track Instant Messaging (IM), VoIP and A/V conferencing usage and trends in less time, with less effort  
  • Automate user account management for Microsoft Lync Server and OCS with less burden on IT
  • Diagnose and resolve messaging issues before they affect end users

Remember to trust Quest for your migration and management needs upon the release of Microsoft Lync Server 2013.


Already know which product will simplify your work? Review this list to find it - and browse related products.

Review the capability categories below to find a solution for your specific IT challenges.

Migrations

With more than 30 million mailboxes and users migrated, Quest has the experience to simplify and accelerate Office Communications Server and Lync Server migrations with less risk to budget and business operations and ZeroIMPACT on end users.

Analysis

Gather intelligence on Office Communications Server/Lync Server  usage and trends.

Management

Reduce administrative workload and ensure the health and availability of your OCS/Lync Servers with Quest management solutions.

Browse the technology platform categories below to find solutions for your unique IT challenges.

Migrations

With more than 30 million mailboxes and users migrated, Quest has the experience to simplify and accelerate Office Communications Server and Lync Server migrations with less risk to budget and business operations and ZeroIMPACT on end users.

  • Migrator for Sametime

    Migrator for Sametime provides detailed pre-migration assessments, centralized project management, and task automation.

Lotus Sametime to Microsoft Lync Server & OCS

Migrate with ease from Lotus Sametime to Microsoft Lync Server or OCS with Quest solutions. The result? A safe, accurate migration that saves your business time and money.

  • MessageStats
    Quest MessageStats provides a single solution to reduce the complexity of email reporting and analysis across legacy and newly implemented platforms.
  • MessageStats for Lync
    MessageStats for Lync delivers usage reports and trends to determine appropriate billing and chargebacks for IM, file transfers, audio/visual conferencing, VoIP and online meetings. Can help the organization determine Lync utilization and adoption to help fully realize ROI. Available in English only.

Usage Assessment

Get the insight you need to understand the usage and adoption of Microsoft Lync Server & OCS. By assessing the adoption and usage, organizations ensure that its benefits are fully realized.

Analysis

Gather intelligence on Office Communications Server/Lync Server  usage and trends.

  • MessageStats
    Quest MessageStats provides a single solution to reduce the complexity of email reporting and analysis across legacy and newly implemented platforms.
  • MessageStats for Lync
    MessageStats for Lync delivers usage reports and trends to determine appropriate billing and chargebacks for IM, file transfers, audio/visual conferencing, VoIP and online meetings. Can help the organization determine Lync utilization and adoption to help fully realize ROI. Available in English only.

Usage Assessment

Get the insight you need to understand the usage and adoption of Microsoft Lync Server & OCS. By assessing the adoption and usage, organizations ensure that its benefits are fully realized.

Management

Reduce administrative workload and ensure the health and availability of your OCS/Lync Servers with Quest management solutions.

  • ActiveRoles Server

    ActiveRoles Server provides out-of-the-box user and group account management, strictly enforced administrator-based role security, day-to-day identity administration and built-in auditing and reporting for Windows-centric environments.

User Account Management

Automate the user account management process for OCS user accounts for Microsoft Office Communications Server 2007 or 2007 R2, thus significantly reducing administrative workload. Simplified administration offers role-based, granular delegation of control over OCS user accounts by using the ActiveRoles Server Web Interface or ActiveRoles Server console. Administrators can easily delegate certain administrative tasks to help desk personnel without giving them full administrative privileges.

  • Spotlight on Messaging

    With Spotlight’s comprehensive view into your messaging infrastructure you can improve system performance, reduce costs and improve productivity.

Troubleshooting & Diagnostics

With global operations, you need to be sure your messaging system is running at its peak performance 24x7. Quest provides a comprehensive view of your entire messaging organization including Lync Server and OCS, Exchange Server and BlackBerry Enterprise Server to simplify troubleshooting and maximize the availability and responsiveness of your messaging servers.

  • MessageStats
    Quest MessageStats provides a single solution to reduce the complexity of email reporting and analysis across legacy and newly implemented platforms.
  • MessageStats for Lync
    MessageStats for Lync delivers usage reports and trends to determine appropriate billing and chargebacks for IM, file transfers, audio/visual conferencing, VoIP and online meetings. Can help the organization determine Lync utilization and adoption to help fully realize ROI. Available in English only.

Usage Reporting

The use of instant messaging, audio and video conferencing, and voice over IP (VoIP) continues to grow. MessageStats monitors Lync Server trends so companies can create, adjust, and subscribe to custom usage reports and determine appropriate billing and chargebacks.

Get the most from your investment with help from our highly rated support team, training programs, and implementation services.