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Foglight Customer Advisory BoardFoglight home »
 MISSIONThe Customer Advisory Board mission is to provide Quest leadership with guidance and support on issues critical to Quest, delivering value to the current and future community of organizations that depend on Foglight. Worldwide MembershipThe Foglight CAB is made up of IT professionals that have strategic and execution level responsibility for the critical applications and supporting infrastructures at their organizations. Use the World Map to locate a CAB Member in your region of the world... Member Name: Shelderick Bailey |  | Title: Operations Management
Company: Accenture
Company Headquarters: Reston, Virginia, USA
Scope of Responsibility: Shelderick is responsible for operations management for United States public sector clients. |
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| Member Name: Bruce Harbour |  | Title: Executive, Integrated Application Support
Company: Telkom SA
Company Headquarters: Pretoria, South Africa
Scope of Responsibility: Bruce is primarily responsible for the support of production & non-production applications. He also has some software development responsibilities as well as performance testing and software performance assurance. |
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| Member Name: Juergen Janovsky |  | Title: Head of Service Management Provisioning
Company: Vodafone D2 GmbH, Germany
Company Headquarters: Dusseldorf, Germany
Scope of Responsibility: Juergen runs the 1st-Level and 2nd-Level Application Operation and assures stability, robustness and performance for online CC&B applications with the focus on Order Processing mechanism (e.e. PoS-IT Applications). |
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| Member Name: Roman Lys |  | Title: Director of Performance and Capacity Management
Company: Bank of Nova Scotia
Company Headquarters: Toronto, Ontario, Canada
Scope of Responsibility: Roman heads up a new group formed in 2008 to provide a more holistic approach to managing the performance of our application and infrastructure for key business platforms. The group's focus includes the mainframe and distributed mid-tier platform. Roman manages SLA compliance for Sales and Service processing across 1,100 branches in Canada, and other critical applications around the world. |
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| Member Name: Greg Monn |  | Title: Director of Capital Projects
Company: Benefitfocus
Company Headquarters: Charleston, South Carolina USA
Scope of Responsibility: Greg's current responsibilities include capital expense management, software and hardware support, and maintenance and software compliance management. Previous responsibilities included the set-up and installation of continuous integration build tools, automated QA, operational tool improvements and monitoring solutions for production environments.
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| Member Name: Shashi Rana |  | Title: Senior Enterprise Technical Architect
Company: ING Direct UK
Company Headquarters: Amsterdam, Netherlands |
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| Member Name: Daran Simpson |  | Title: Director of IT Service Support
Company: Shaw Communications
Company Headquarters: Calgary, Alberta, Canada
Scope of Responsibility: Daran Simpson leads a team that is accountable for the support of Shaw’s critical core application platforms, which includes Billing, Rating, Mediation, Provisioning, Web and Order Entry. Daran brings over 11 years of service management experience in the technology and telecommunications sector. |
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| Member Name: Kyle Welsh |  | Title: Vice President, Technology Services
Company: BECU
ompany Headquarters: Seattle, Washington USA
Scope of Responsibility: Kyle supervises IT Operations, IT Network and Security, IT Integration, and IT Development, SQL and Oracle DBAs and ATM Operations.
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Questions about the Foglight CAB? Email darin.bartik@quest.com
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